Employee Retention Means Quality Service

February 13, 2018 9:01 pm Published by Leave your thoughts

At Roofmaster Maintenance & Roofing, Inc., we are focused on excellent service and support in all areas, for both our clients and our employees. One of our most important goals as roofing contractors in Dallas, TX is to attract and retain highly qualified and skilled individuals who can make a valuable and long lasting contribution to our team. We work hard every day to make sure our employees are happy and productive, and to continually ensure the highest skill level and service.

As top roofing contractors in Dallas, TX, we strive to be a leader in our field by providing you with decades of combined experience in the roofing industry. Here are three ways that employee retention at Roofmaster Maintenance & Roofing, Inc. translates to high-level service for you.

Higher skill

As we progress through our careers, we learn new skills and encounter new experiences that make us more valuable to our employers. The same is true for a roofing crew. They “learn by doing”—by putting in time at each jobsite, grasping the community and culture of the environment and bettering their work by conversing with and observing their peers.

Another way workers improve their skill level is by attending important meetings, training sessions and other career-related events. This helps them learn key skills that even further improve their roofing services for you, our customers.

Higher job quality

We put a high value on quality customer service. We appreciate every customer we have, and we know that we need to work hard to give them consistently unbeatable service in order to keep their business. That’s why employee retention is so important. High turnover means the company is doing something wrong; unhappy employees don’t do their top work, and they certainly don’t interact well with customers. And constantly hiring new employees means that they don’t fully understand their role, their environment or the task at hand.

Every employee needs time to settle in and carefully learn his trade, and a skilled roofing contractor in Dallas, TX should have many years of experience on the job.

Reward for all

A business that correctly implements training practices and rewards its employees for their hard work will have a higher retention rate, and therefore excellent customer service and job results.

At Roofmaster Maintenance & Roofing, Inc., we are proud to report that we have many employees who have been with us for over 10 years—and some who have been here more than 20 years! This speaks to our positive culture of inclusion, dedication and respect for everyone involved with our business. We want our customers to benefit from highly skilled roofing maintenance and repairs, and that’s why we take employee retention so seriously.

We hope this article has given you a better sense of the way our high rate of employee retention benefits you every time we’re on your roof. To learn more about our services and our crew of first-rate employees, give us a call today. We look forward to serving as your roofing contractors in Dallas, TX!

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